DocketAI Receives $15 Million Investment

Arjun Pillai, who served as chief data officer at ZoomInfo until last year, is on the move to launch his third startup. The serial entrepreneur, who had previously founded and sold two startups, launched a new company called DocketAI after the launch of ChatGPT. DocketAI offers an AI solution that quickly answers technical questions and prepares documents such as requests for proposals (RFPs) to help sales engineers use their time more efficiently.

DocketAI 

While working at ZoomInfo, Pillai noticed that sales engineers were involved in many conversations with prospects, many of which did not require technical expertise. Sales engineers were constantly on calls to answer complex but routine questions from account managers. Based on this, he saw an opportunity to create an AI-powered sales engineer. DocketAI enables non-technical salespeople to get quick answers to technical questions and prepare technical documents like RFPs. Instead of replacing sales engineers altogether, DocketAI helps them devote their time to more interesting, complex and strategic projects.

DocketAI has raised $15 million in a Series A round led by Mayfield and Foundation Capital. The company's AI works by taking and indexing data from more than 100 applications used by DocketAI's software customers. The company's AI is not trained on enterprise data, Pillai said. DocketAI functions as a search engine for structured and unstructured workplace data, like Glean and Atlassian's Rovo.

DocketAI aims to build on its existing product, expand the range of assets it manages and expand into new geographies globally, primarily in the UK. The startup also has plans to grow its team. There are currently 21 new open positions on DocketAI's site. DocketAI's AI technology enables sales engineers to dedicate their time to more strategic and complex projects, increasing the efficiency and success rates of sales organizations. The company has been actively selling its product since earlier this year and is currently adding several new enterprise-level customers every month.

It's not just about presenting the facts to the buyer. Docket learns from the best vendors and has the ability to scale best practices across the company. Our smallest customer has 15 seats, while our largest customers have 10,000 seats.

Arjun Pillai